Copyright: Copyright 1998-2003 Thought Communications, Inc.
Citation: FaxTalk(r) is a registered trademark and FaxTalk Communicator, and FaxTalk CallControl are trademarks of Thought Communications, Incorporated. All Rights Reserved.


Introduction

FaxTalk Communicator supports a single voice mailbox that is capable of receiving voice messages and faxes.


Voice general settings

The General tab for a voice mailbox contains overall settings for the mailbox. The following options are available:

Name

Displays the current name for this mailbox. The name can be changed at any time.

Auto Detect Fax Calls for this Mailbox

When enabled, allows this mailbox to automatically detect incoming fax calls and switch to fax mode.

Log all calls where the caller did not leave a message

When enabled, all calls will be logged in the Inbox regardless of whether the caller left a message. Calls are denoted with a question mark icon.

Maximum Message Length

Sets the maximum incoming message length for callers. The values are from 1 to 240 seconds.

Discard Messages Under seconds

Enabling this option allows the mailbox to automatically delete messages left in the Inbox that are under a selected number of seconds in length. The values are from 0 to 10 seconds.

Password

Sets a password to be used whenever someone accesses this mailbox from the Inbox or remotely.

Remote Access only

Indicates that if a password has been assigned to this mailbox, it should only be required when calling in remotely.

Remote Reporting

Enabling Time and Date Received allows FaxTalk Communicator to report the date and time a message or fax was received when accessed remotely. Enabling the Sender's Fax ID allows FaxTalk Communicator to report the Sender's Fax User ID of received faxes when accessed remotely. This option will only appear on U.S. English versions of FaxTalk Communicator. The remote reporting feature is not available on non-U.S. English versions of FaxTalk Communicator.

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Voice greeting settings

The Greeting tab for a voice mailbox contains the greeting settings for the mailbox. The following options are available:

Play Greeting

Enabling this option causes the selected greeting to be played when a caller enters this mailbox.

New

Creates a new greeting file. Click the New button to record your new greeting in the Greeting Recorder. When you are finished, click the Save As button to save the greeting to a file.

Delete

Deletes the greeting currently selected in the Play Greeting dropdown list.

Save As

Saves any recorded data stored in the Greeting Recorder to a specified file.

Greeting Recorder

The Greeting Recorder gives you the ability to record and play greetings. The From: dropdown list selects the recording device, and the To: dropdown list selects the playback device for the Greeting Recorder.

Default Action

Sets the default action the mailbox should take after playing a greeting. The following selections are available:

Take Message	Presents a beep to the caller after playing the greeting and begin recording a message.
Receive Fax	Sends receiving fax tones once the greeting has finished playing.
Hang Up	FaxTalk Communicator will hangup the call without giving the caller the option of leaving a message after playing the greeting.
Tips

•	You can set up a mailbox to receive faxes immediately when accessed by a caller by turning off the Play Greeting option and setting the Default Action after Greeting setting to Receive Fax. You can set up an announce-only mailbox by turning on the Play Greeting option and setting the Default Action after Greeting to Hangup.

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Recording a greeting

You can record a custom greeting for each mailbox under the Greeting tab of a mailbox.

To record a greeting:

1.	Click the New button.

2.	In the Greeting Recorder select the recording device in the From: dropdown list.

3.	Click the Record button to begin recording the greeting.

4.	Click the Save As button to save the new greeting to a file.


Selecting a greeting

To select the greeting to be played when a caller accesses the mailbox, click on the Play Greeting dropdown list under the Greeting tab for the mailbox, and select the greeting to be used.


Deleting a greeting

Select the greeting to delete from the Play Greeting dropdown list under the Greeting tab for the mailbox and click the Delete button.